We only accept returns if the item received by you is different from what you had ordered or is
received in damaged condition.
If your order qualifies under our return policy then please raise a concern
with us within 48 Hours of delivery by filling the online Return Form.
We will be unable to process the return if the concern is not raised in this stipulated period. We will get
back to you within 48 hrs of receiving your request.
Please ensure while returning the product that the box and all packaging material is intact, including the
supplied accessories within. In case of an electronic item we will not be able to accept a return if the serial
number of the original seal of the product is missing.
For any other defect please get in touch with the nearest service-center of the manufacturer with the original
invoice. If you are unable to find a service center please contact us and we will do our best to assist you.
If your order qualifies for a return then the return shipping costs will be borne by us. Please follow
the Return Instructions provided by us to help us get the product
picked up from your location.
We will send you a new replacement unit as soon as we receive the return package (subject to availability).
If you want to cancel your order please fill the online Order Cancellation Form.
We will be able to cancel the order only if we have not already shipped the products(s). We will not be able to
cancel your order in case we have initiated the shipping process before receiving your cancellation request.
In case we are unable to deliver the product(s) you had ordered, we will cancel the order and offer a full refund.
We process refund through the same mode as that of the payment. If you made the payment through Credit Card/ Debit
Card/ Net Banking, we will refund the amount to the same credit card/ Debit Card/ Net Banking account within 72 hours
of approval of cancellation request.
We will initiate a refund for full amount if your order cancellation request is received while we are preparing your
order for shipping. Refund is automatically done by payment gateway and not by us as we do not capture the amount
while we are preparing the order. Kindly note that time period for refund depends upon your payment instrument used
and usually ranges from 10 days to 30 days from date of payment.
If the cancellation request is received, we will deduct bank charges from your refund amount. The bank charges depends
on the payment instrument used and usually ranges between 2% to 3% of the order value plus EMI conversion charges if
If your cancellation request is received after we have shipped your order, we will deduct the courier charges in
addition to the bank charges from your refund amount. We will be able to refund this amount once the shipment reaches
back to our warehouse.
We offer FREE Shipping on our entire range of products except Products where the offer price is
less than Rs.200.
To make the transaction transparent the price mentioned on the website is the final price. There are no extra taxes,
hidden costs or additional shipping charges.
We are committed to deliver your order within the promised time mentioned on our website at the time of placing
the order, and in good condition.
Our business days are (Monday - Saturday) except National holidays.
We use reputed courier agencies to dispatch your orders to ensure that it reaches you within the promised time.
You can check the status (including shipping information) of your orders in My Account
We deliver within India only.
We will ship all products that are part of single transaction/order to a single address specified at the time
of placing the order. In case you wish to get some of the products delivered to different addresses, please
place multiple orders.
We care for the environment as you do. We pack all your orders in a biodegradable tamper proof polybag.
We request you to check the packing before accepting delivery of the goods from the courier agency. If you find
that the packet is not in good condition, or if the packaging is tampered with, please refuse to take delivery
and inform us using the online Delivery Problem Form. We will arrange
for a replacement at the earliest.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or
indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded
the preset limit mutually agreed by us with our acquiring bank from time to time.
While we make every possible attempt to accurately depict the specifications of every product, and try to obtain
these specifications from reliable sources; occasionally there may be a mismatch between the features of the actual
product and that depicted on our site due to factors not under our control. We as a merchant shall be under no liability
whatsoever in respect of any loss or damage arising directly or indirectly out of such mismatch. In case you observe
such a mismatch, please inform us on firstname.lastname@example.org and we will try our best
to get the right information posted on our site as soon as is possible.